Question 1

What is SigzenBI?

Accepted Answer

SigzenBI is AI business intelligence for ERPNext. Anyone on your team can ask a question in plain English and get a chart, or build a whole dashboard from one request — answered from a library of metrics your business has already verified, so the AI reports your numbers instead of guessing them.

Question 2

Do I need to know SQL or have a BI team?

Accepted Answer

No. You ask the way you'd ask a colleague — “what were our overdue receivables?” — and get the answer as a chart in seconds. There's no report builder to learn and no SQL to write.

Question 3

Do I need ERPNext, and which versions work?

Accepted Answer

SigzenBI is built specifically for ERPNext and Frappe, version 15 or later. Self-hosted, Frappe Cloud and Sigzen-hosted are all supported. If you already run ERPNext, you can be live in days.

Question 4

How accurate is it?

Accepted Answer

Answers come from vetted metrics, not an AI guessing at your tables — 98% metric-selection accuracy across a 56-question evaluation on live ERPNext data. Every answer names the metric it used and shows the SQL behind it, so you can check it.

Question 5

What happens when the AI doesn't know the answer?

Accepted Answer

It tells you, or flags the answer as unverified — it never invents a number. A confident wrong figure is worse than no answer, so outside verified ground it refuses. Unanswerable questions are logged, and coverage grows from real usage.

Question 6

Is my data safe?

Accepted Answer

Yes. Your data never leaves your own ERPNext database. SigzenBI queries it over a secure, read-only HTTP gateway — your database is never exposed to the internet or to other customers. Every query is validated, tenants are fully isolated, and row-level security is enforced server-side.

Question 7

Which ERPNext modules does it cover?

Accepted Answer

Nine modules — Selling, Accounting, Buying, Stock, Manufacturing, Quality, CRM, Assets and Projects — all answerable from the same chat box. You can slice any metric by customer, item, supplier, warehouse, branch, project or period.

Question 8

Can it build a whole dashboard, not just a chart?

Accepted Answer

Yes. Ask for something like “a CFO overview” and it plans the metrics and lays out the panels — with year-on-year and top-N built in. Nine ERPNext dashboards also provision automatically the day you sign up.

Question 9

Can I control who sees what?

Accepted Answer

Yes. Assign specific dashboards to specific people, and separate admins, members and view-only users. Admins invite and remove team members from the portal — no ticket — and seat limits are enforced against your plan.

Question 10

Does it work across multiple companies or branches?

Accepted Answer

Yes. Each metric is defined once and reused everywhere, so every company, branch and warehouse reports the same definition of each number — no more arguing about whose figure is right.

Question 11

Can I embed dashboards in my own app?

Accepted Answer

Yes. You can drop live dashboards into your own application and authorise the domains yourself, per tenant.

Question 12

How much does it cost?

Accepted Answer

A flat platform fee in USD plus an AI wallet you spend per question — Starter $59, Growth $109 and Scale $169 per month, for 5, 15 and 30 users. The platform fee covers the product; AI credits are separate, and you can bring your own AI provider key. Prices exclude any applicable taxes.

Question 13

Can I use my own AI provider key?

Accepted Answer

Yes. If you'd rather pay the AI provider directly, bring your own key and the AI wallet steps aside.

Question 14

How long does setup take?

Accepted Answer

Days, not months. There's no data warehouse to build — SigzenBI connects to your existing ERPNext, and your dashboards provision themselves, so you see your real numbers in the first session.

Question 15

Can I try it on my own data?

Accepted Answer

Yes — start a 14-day free trial with no card. You connect your own ERPNext and ask your real questions from day one. Prefer a guided walkthrough? Book a demo.